Scope of the Agreement These Terms govern all access to and use of the Platform and Services, including the purchase, subscription, or contracting of Services directly through Great House Architecture LLC’s official website or Platform. Such Services include, but are not limited to: AI-driven onboarding, workflow automation, and analytics tools; cloud-based dashboards, integrations, and APIs; consultancy, customization, and development services performed under contract.

Acceptance and Legal Capacity By using the Platform, you represent that: You are at least 18 years old and have the legal capacity to enter into this Agreement; If you act on behalf of a company or organization, you are duly authorized to bind it to these Terms; You will use the Platform only for lawful and authorized purposes. Great House Architecture LLC reserves the right to refuse service, suspend, or terminate accounts that violate these Terms, applicable law, or pose security or reputational risks. By completing an online purchase, subscription, or service request through the Platform, the Client expressly acknowledges that such action constitutes valid acceptance of this Agreement and creates a binding legal relationship with Great House Architecture LLC.

Access to the Platform Access to the Platform also enables the Client to review, select, and contract RUWA’s Services, including paid plans, directly through secure interfaces integrated in the website. Access requires a compatible web browser, a stable internet connection, and updated device configurations.
You acknowledge that: Platform performance may depend on third-party connectivity, browser support, and device compatibility; RUWA may modify or discontinue certain functionalities at any time; Temporary interruptions may occur due to maintenance, system updates, or factors beyond RUWA’s control. RUWA will make reasonable commercial efforts to ensure service continuity but does not guarantee uninterrupted operation. 3.1. Electronic Communications All communication with Great House Architecture LLC (“Great House Architecture”) is conducted electronically. By visiting our website, using our Platform, or sending us emails, you acknowledge that you are communicating with us electronically and consent to receive communications from us in the same manner. If you subscribe to our blogs or updates, you agree to receive regular email communications from Great House Architecture. We may also communicate with you by posting news, updates, or notices directly on our website or Platform. You agree that all notices, disclosures, agreements, and other communications provided electronically by Great House Architecture meet the legal requirement of written communication, and you consent to the use of electronic records for all transactions and notices between you and Great House Architecture.

Permitted and Prohibited Uses You agree not to: a) impersonate another person or entity; b) access or attempt to access non-public areas of the website or Platform of Great House Architecture’s systems; c) probe, scan, or test the website or Platform’s vulnerabilities or security defenses; d) circumvent any access control or authentication mechanisms; e) reverse-engineer, decompile, or disassemble the website or Platform’s software; f) use bots, crawlers, or automated systems to extract data; g) introduce malware, spam, or any code designed to interfere with the website or Platform; h) misuse the website or Platform in ways contrary to its documentation or intended purpose; i) infringe intellectual property or privacy rights of third parties; or j) use the website or Platform for any unlawful, defamatory, fraudulent, or harmful purpose. k) not to use the Platform, website or Services in any way that violates any applicable national or international law or regulation; l) in any way that infringes upon the rights of others, or that is unlawful, threatening, fraudulent, defamatory, or otherwise harmful;
 Great House Architecture may investigate violations and cooperate with law enforcement where necessary. 4.1 Authorized Use You may use the website or Platform only for lawful and legitimate business purposes and strictly in accordance with these Terms. You agree not to use the Service in any manner that violates applicable law or the rights of others. 4.2. Technical Restrictions Additionally, you agree not to: a) use the Services in any manner that could disable, overburden, damage, or impair the Platform or interfere with any other party’s use of the Services, including their ability to engage in real-time interactions;
b) use any robot, spider, scraper, or other automated mechanism to access, monitor, or copy any material from the Platform for any purpose, without RUWA’s prior written consent;
c) use any manual process to copy or monitor Platform materials for unauthorized purposes;
d) use any device, software, or routine that interferes with the proper working of the Services;
e) introduce any virus, trojan horse, worm, logic bomb, or other malicious or harmful code;
f) attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services, the servers on which they are hosted, or any connected databases, networks, or systems;
g) attack the Platform via a denial-of-service (DoS) or distributed denial-of-service (DDoS) attack;
h) take any action that may damage, alter, or falsify Great House Architecture’s performance, reputation, or security indicators;
i) otherwise interfere with the lawful and proper functioning of the Platform or Services. 4.3. Enforcement Great House Architecture reserves the right to fully investigate and prosecute any breach of this Section permitted by law, including cooperation with law enforcement authorities. Violation of this clause may result in immediate suspension or termination of access without prior notice and may expose the offending user to civil and/or criminal liability.

Client Responsibilities Clients are solely responsible for: obtaining any necessary user consents and providing privacy notices required under applicable laws; ensuring that data submitted to the Platform is accurate, lawful, and free from malicious code; maintaining the confidentiality of account credentials; complying with laws applicable to their sector, including HIPAA if medical data is processed. ensuring that all purchases, payments, and subscriptions made through the website or Platform are legitimate, authorized, and conducted by duly authorized representatives of the Client. Great House Architecture acts as a Data Processor when processing data on behalf of Clients, and as a Data Controller only when determining its own processing purposes, as outlined in the Privacy Policy.

Intellectual Property and Proprietary Rights All content published on this website and Platform—including digital downloads, source code, AI models, images, text, graphics, and logos—is the property of Great House Architecture LLC and/or its licensors and is protected under applicable U.S. and international intellectual property laws. The entire compilation of the content available on the Platform constitutes exclusive property of Great House Architecture LLC, with authorship and copyright ownership vested in Great House Architecture. Subject to your compliance with these Terms, Great House Architecture grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for internal business purposes only. This license does not convey any ownership, title, or other intellectual property rights over the Services, their software, or any associated APIs, datasets, or AI systems. You warrant that any logos, names, designs, or intellectual property you provide or upload to the Platform do not infringe the rights of any third party. You further agree to fully indemnify and hold Great House Architecture harmless from and against any losses, damage, liabilities, or expenses (including reasonable legal fees) arising from your breach of this warranty.

Payments, Subscriptions, Third-Party Links, and Cybersecurity The Client acknowledges and agrees that Great House Architecture’s Services may be purchased, contracted, or subscribed to directly through its official website or Platform. All payments made for such Services shall be processed exclusively through trusted third-party payment gateways, and the Client authorizes the use of such providers for the secure processing of transactions. Great House Architecture does not collect, store, or process any credit card numbers, banking details, or other payment credentials. All financial and transactional data are handled directly by the respective payment service provider, in accordance with its own terms, privacy policy, and the applicable Payment Card Industry Data Security Standards (PCI-DSS). Great House Architecture currently operates with the following authorized payment processors:
• Clover – https://www.clover.com/privacy-policy
• Stripe – https://stripe.com/us/privacy RUWA shall not, under any circumstance, be liable for any delay, error, interruption, unauthorized access, data breach, or malfunction attributable to third-party systems or networks.
The Client agrees to indemnify, defend, and hold Great House Architecture harmless from any claim, loss, damage, or expense (including reasonable legal fees) arising from or related to:
a) any failure, negligence, or breach of security by third-party payment providers or linked services;
b) unauthorized or fraudulent use of payment credentials by third parties; or
c) the Client’s access to or interaction with external websites, payment portals, or hyperlinks provided for convenience. The website and Platform may include links or integrations with third-party websites, tools, or resources not operated or controlled by Great House Architecture. Such links are provided solely for informational purposes. RUWA does not endorse, guarantee, or assume responsibility for the accuracy, availability, or security of any external content or service, and the Client accesses such links entirely at its own risk. Great House Architecture maintains reasonable and industry-standard technical and organizational measures to protect its website, Platform, and systems from unauthorized access, cyberattacks, data interception, or other cybersecurity incidents. However, the Client acknowledges that no online infrastructure can be completely immune from risk. Accordingly, Great House Architecture shall not be held liable for any loss, damage, or disruption resulting from malware, hacking, denial-of-service attacks, or events beyond its reasonable control.

Updates, Maintenance, and Support Great House Architecture LLC will maintain, support, update, and provide bug fixes for the Services to the same extent it does for its users generally. You remain solely responsible for the timely integration and deployment of any updates or new versions of the Services within your own environment. Great House Architecture shall not be liable for any damages, losses, or disruptions resulting from your failure to implement improvements, patches, or updates if Great House Architecture has previously notified you via email or through the Platform. All support requests must be directed to Great House Architecture’s technical support team via email at support@myupgrade.ai. 
Response times and service levels are governed by the applicable Service Level Agreement (SLA), if any, or by Great House Architecture’s standard support policies available on the Platform.

Security and Data Protection Great House Architecture implements reasonable technical and organizational measures to protect the security of information collected from users and to ensure the integrity and confidentiality of such data. These measures include, but are not limited to, data encryption, firewalls, controlled access management, and malware protection systems designed to safeguard the Platform against unauthorized access, misuse, disclosure, alteration, or destruction.

Disclaimer of Warranty To the fullest extent permitted by applicable law, the Platform and Services are provided “as is” and “as available.” Great House Architecture makes no express or implied warranties, including but not limited to: merchantability, fitness for a particular purpose, or non-infringement; uninterrupted or error-free operation; compatibility with any third-party systems or networks; accuracy, reliability, or completeness of any results produced by AI or automation. Great House Architecture does not warrant that all errors will be corrected or that the Services will meet specific performance expectations.

Indemnification You agree to defend, indemnify, and hold Great House Architecture LLC harmlessly, its officers, directors, employees, affiliates, and agents from any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: your use or misuse of the website, blogs and Platform; your breach of these Terms; or any content or data you upload, transmit, or process through the Platform. any dispute, chargeback, or claim arising from purchases or subscriptions made through the Platform or via integrated third-party payment systems

Suspension and Termination Great House Architecture may, at its sole discretion and without prior notice: suspend or terminate your access to the website, blogs and Platform if you breach these Terms, misuse the Services, or cause legal or operational risk; remove or disable any content that violates this Agreement or applicable law; permanently discontinue the Platform or any portion thereof. Great House Architecture may also suspend or terminate the Client’s access in case of payment irregularities, chargebacks, or fraudulent use of the Platform’s payment systems. Great House Architecture will make commercially reasonable efforts to notify users in advance of service discontinuation.
Upon termination, your right to use the Platform immediately ceases, and all licenses granted under these Terms shall automatically expire. Sections concerning confidentiality, intellectual property, limitation of liability, and indemnity shall survive termination.

Amendments and Updates Great House Architecture reserves the right to update or modify these Terms at any time to reflect changes in law, services, or business practices. The date of the most recent version will always appear at the top of this page. Material changes will be communicated by email or Platform notice.
Continued use of the Platform after such updates constitutes acceptance of the revised Terms. Great House Architecture may also update the pricing or commercial conditions applicable to online Services, and such changes shall become effective upon publication on the Platform.

Governing Law and Jurisdiction This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, excluding its conflict-of-law provisions. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New Castle County, Delaware. By mutual agreement, the parties may submit disputes to binding arbitration under the American Arbitration Association (AAA). The arbitral decision shall be final and enforceable in any competent jurisdiction.